Comments on: Why Should I Care About Full Warranty? http://thescubablog.com/2007/11/08/why-should-i-care-about-full-warranty/ Scuba Diving Gear, Resources and Information Tue, 06 Jan 2009 00:52:05 +0000 http://wordpress.org/?v=2.3.3 By: dive_chica http://thescubablog.com/2007/11/08/why-should-i-care-about-full-warranty/#comment-6 dive_chica Thu, 15 Nov 2007 01:59:38 +0000 http://thescubablog.com/2007/11/08/why-should-i-care-about-full-warranty/#comment-6 You know, I ordered from Leisure Pro and while they had great deals, it was just my luck to receive a defective product. I contacted the manufacturer and found out they weren't authorized dealers and it wasn't covered under warranty! PAIN IN THE BUTTOX!!!! I was dissapointed to hear that. It kind of makes me nervous as I had bought a lot from them. Will definitely check out your store, onlinescuba.com very soon. Christmas is coming and I have a lot of scuba family/friends to buy for. Don't want them to go through the ordeal that I did. You know, I ordered from Leisure Pro and while they had great deals, it was just my luck to receive a defective product. I contacted the manufacturer and found out they weren’t authorized dealers and it wasn’t covered under warranty! PAIN IN THE BUTTOX!!!!

I was dissapointed to hear that. It kind of makes me nervous as I had bought a lot from them.

Will definitely check out your store, onlinescuba.com very soon. Christmas is coming and I have a lot of scuba family/friends to buy for. Don’t want them to go through the ordeal that I did.

]]> By: admin http://thescubablog.com/2007/11/08/why-should-i-care-about-full-warranty/#comment-5 admin Thu, 15 Nov 2007 01:12:21 +0000 http://thescubablog.com/2007/11/08/why-should-i-care-about-full-warranty/#comment-5 Being an Instructor who has worked for other LDS along with owning my own and now running a Scuba Shop and an online store called www.OnlineScuba.com I think I may be able to add some useful input here. First off, ScubaPro does not allow online sales, so this means that LeisurePro is buying on the gray market and you will not have the lifetime guarantee from them. I believe LP offers a kind of internal guarantee but that is not supported by the manufacturers. (at least not openly) Not to knock them, as they are simply working off of a different busines model than others. Those of us that sell scuba gear backed by the full manufacturer warranty means our prices are going to be a bit higher in most cases. While many feel that we (OlineDiveStores) are screwing the LDS I can only say this. We got real tired of people coming in and saying "I really would like to buy from you but can you match this price?" If you are willing to deal you will at least give it a try, but business is tough. Wether you are a LDS or OnlineStore you have bills to pay. We make it simple for divers, buy your gear from us, receive Full Manufacturer Warranty and free service the first year. Join our Scuba Club and receive 2 years free service. We also give you the information you need to make an informed decision and the rest is really up to you. No, you cannot walk into our website, but we do give you honest answers based on the factors that matter most with your gear purchase. So, I say join the future or be left behind. Being an Instructor who has worked for other LDS along with owning my own and now running a Scuba Shop and an online store called http://www.OnlineScuba.com I think I may be able to add some useful input here. First off, ScubaPro does not allow online sales, so this means that LeisurePro is buying on the gray market and you will not have the lifetime guarantee from them. I believe LP offers a kind of internal guarantee but that is not supported by the manufacturers. (at least not openly) Not to knock them, as they are simply working off of a different busines model than others.

Those of us that sell scuba gear backed by the full manufacturer warranty means our prices are going to be a bit higher in most cases. While many feel that we (OlineDiveStores) are screwing the LDS I can only say this. We got real tired of people coming in and saying “I really would like to buy from you but can you match this price?” If you are willing to deal you will at least give it a try, but business is tough. Wether you are a LDS or OnlineStore you have bills to pay.

We make it simple for divers, buy your gear from us, receive Full Manufacturer Warranty and free service the first year. Join our Scuba Club and receive 2 years free service. We also give you the information you need to make an informed decision and the rest is really up to you. No, you cannot walk into our website, but we do give you honest answers based on the factors that matter most with your gear purchase. So, I say join the future or be left behind.

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